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 SUPPORT
& MAINTENACE |
- Software
- Support
- Maintenance
- Troubleshoot
- Hardware
- Support
- Maintenance
- Troubleshoot
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SUPPORT and MAINTENANCE
AusNet IT Solutions provides IT support for small businesses, medium
business and home users across Melbourne. Support is carried out
under the supervision of Microsoft Certified Professionals. The
support service is provided on a Call Out basis or on a Monthly
Support Contract on site, by telephone and remotely.
Support
We will deal with the problems that arise with your network, we
will quickly diagnose and repair most faults through telephone and
VPN getting your network up and running in the shortest time possible.
Should an onsite visit be required an engineer will be dispatched
the following day.
Most support issues however can be prevented with a maintenance
contract, catching potential problems before the happen, see below
for details
Maintenance
Once your network is up an running you will want to ensure it stays
that way, with a maintenance package you get the following services.
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Analysis of your your system on
a monthly or quarterly basis |
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Critical Microsoft Updates |
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Anti Virus Updates |
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Advance Hard Disk Defragmentation |
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Virtual Memory Management |
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Temp Files Deletion |
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Spy ware removal |
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Early Warning System (detect potential problems before
they arise) |
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